Before you can bring the procurement department into the future, you need to clarify several questions about the status quo: What
position is your procurement in right now? Which tasks are the result of changing your corporate objectives? And where is the department currently in the transformation process? The answers to these questions depend on the individual company, its culture,
industry, and starting point.
The key to success is involving everyone in the process, so internal communication is crucial. According to our study, this is also
where the gap lies: procurement teams need to understand why the change makes sense for them personally, which opportunities it
unlocks, and how they can prepare for their new tasks.
How effective the change is will depend on how well you cooperate with other departments. As one of the company`s central
interfaces, procurement can also support many other departments with their strategic issues, for example, by getting involved early
on in the manufacturing process for new products and giving input. Working closely with supply chain management and logistics
is also essential for the restructuring and risk management of supply chains.
At the same time, procurement’s supporters are more focused on cost and closely networked with the operating business. The CFO
is the most important contact person for 60% of those surveyed, along with COOs and the heads of the operating units.
Procurement departments looking to improve their risk management need to work effectively with the head of the supply chain.
Close coordination is also required within the company itself, not only to streamline entire supply processes, but also to make them more secure.
Procurement needs staff who can make strategic decisions, even in a changing environment. Liaising closely with HR will help to identify the right talent and the proper training for existing employees.
Recruiters must also expand their evaluation of new procurement talent; creativity, digital and analytical skills, teamwork, and change
management skills are vital skills, on top of specialist knowledge and practical procurement expertise.